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Terms and Conditions

Last updated: January 1, 2026

1. Introduction​

These Terms and Conditions ("Terms") govern your use of the QuantumDMN SaaS platform ("Service") provided by Coroid s.r.o. ("Provider", "we", "us"), seated at Slovenská 52/A, 940 02 Nové Zámky, Slovakia, IČO: 48340031.

By registering for or using the Service, you agree to be bound by these Terms.

2. Services​

The Service allows users to create, manage, and execute DMN (Decision Model and Notation) models via a web interface and API.

3. User Accounts​

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You agree not to share your account credentials with anyone else.
  • You agree not to upload any content that infringes on third-party intellectual property rights or rights of privacy.

4. Subscriptions and Payments​

  • Merchant of Record: Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
  • Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle unless cancelled.
  • Refunds: Refund requests are handled by Paddle in accordance with their terms, generally within 14 days of transaction for EU consumers.
  • All fees are exclusive of taxes unless stated otherwise.
  • Credits and Overage: The Service operates on a credit system for usage. To ensure uninterrupted service, overage handling is enabled by default, allowing usage beyond your plan's included credits. You may disable overage at any time in your billing settings in the platform.

5. Intellectual Property​

  • You retain all rights to the DMN models and data you upload to the Service ("User Content").
  • We retain all rights to the Service, including its code, design, and documentation.

6. Prohibited Use​

You may not use the Service for any illegal purpose, or to upload malicious code, or to violate any laws in your jurisdiction or ours. You must ensure that your use of the Service does not violate the rights of any third party.

7. Termination​

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

You may terminate your subscription at any time with 30 days' notice. Upon termination, your data will be available for retrieval for 30 days, after which it may be permanently deleted.

8. Limitation of Liability​

Limitation of Liability: To the maximum extent permitted by applicable law, in no event shall Provider be liable for any indirect, incidental, special, consequential or punitive damages. Provider's total liability for any claims arising out of or relating to these Terms or the Service shall be limited to the amount of fees paid by you to Provider for the Service during the current billing cycle immediately preceding the event giving rise to the claim.

Warranties: The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied.

9. Governing Law and Dispute Resolution​

These Terms shall be governed and construed in accordance with the laws of the Slovak Republic, without regard to its conflict of law provisions.

Any disputes arising out of or in connection with these Terms shall be resolved by the competent courts of the Slovak Republic.

10. Support​

We provide support via email at support@quantumdmn.com during standard business hours (CET). We will make commercially reasonable efforts to respond to inquiries.

11. Contact Us​

If you have any questions about these Terms, please contact us at support@quantumdmn.com.