Subscription Management
This document explains how QuantumDMN handles subscription lifecycle events including cancellation, upgrades, and downgrades.
Subscription States
State Descriptions
| State | Description |
|---|---|
| active | Subscription is active and user has full access |
| canceled | User has canceled but access continues until billing period ends |
| expired | Billing period ended, access is blocked |
| deleted | Data has been permanently deleted after 30 days of inactivity |
Cancellation Policy
When a subscription is canceled:
- Immediate: Status changes to
canceled, cancellation recorded - End of Billing Period: Status changes to
expired, access blocked - 30 Days Later: Organization and all data permanently deleted
Reactivation
Users can reactivate their subscription at any time before data deletion. All data is preserved during the grace period.
Upgrades and Downgrades
- Upgrades: Take effect immediately, new tier limits apply instantly
- Downgrades: Take effect at next billing cycle
Usage Limits
When downgrading, ensure your current usage is within the new tier's limits, or you may need to reduce projects/definitions first.